pjok64 Privacy Policy

pjok64 collects personal data from you in the following circumstances: when you register a pjok64 account; when you complete the pjok64 login process and use our platform; when you make a deposit or request a withdrawal; when you contact our customer support team; and when you interact with promotional communications we send you. The categories of personal data we may collect include:

pjok64 uses your personal data for the following purposes, each of which has a specific lawful basis:

• Account Management: To create and maintain your pjok64 account, process your pjok64 login, and provide you with access to our games, sports betting markets, and platform features.
• Payment Processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and supported bank transfers, and to maintain accurate financial records.
• Identity Verification (KYC): To verify your identity and age in accordance with our obligations to prevent underage gambling and financial crime. This is a legal obligation we cannot waive.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other forms of financial crime or platform abuse.
• Customer Support: To respond to your enquiries, resolve account disputes, and provide assistance regarding deposits, withdrawals, bonuses, or game-related issues.
• Responsible Gaming: To monitor your play patterns for indicators of problem gambling, to enforce self-exclusion requests, and to deliver responsible gaming interventions where appropriate.
• Promotional Communications: To send you bonus offers, seasonal promotions (such as Eid or Pohela Boishakh campaigns), and updates about new games or features — but only where you have provided your consent to receive such communications.
• Legal Compliance: To comply with applicable legal obligations, including responding to lawful requests from regulatory, law enforcement, or financial intelligence authorities.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve pjok64's features, game selection, and overall player experience.

pjok64 does not sell, rent, or otherwise disclose your personal data to third parties for their own commercial purposes. We may, however, share your data with the following categories of recipients where it is necessary to operate the pjok64 platform or fulfil our legal obligations:

• Payment Processors: Providers of bKash, Nagad, Rocket, Upay, and banking payment infrastructure who process your deposits and withdrawals. These parties receive only the data necessary to complete your specific transaction.
• Game Software Providers: Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and game session data necessary to operate the game. They do not receive your full name, contact details, or payment information.
• Identity Verification Services: Third-party KYC providers that assist us in verifying the identity and age of players who are required to complete verification before withdrawing funds.
• Fraud Prevention & Security Partners: Service providers that assist pjok64 in detecting and preventing fraudulent activity, including IP intelligence services and device fingerprinting providers.
• Legal & Regulatory Authorities: Where required by applicable law, pjok64 may disclose your personal data to law enforcement agencies, financial intelligence units, or other governmental bodies. We will only do so to the extent required by the relevant legal obligation.
• Professional Advisors: Lawyers, auditors, and accountants who require access to certain data to provide professional services to pjok64, subject to strict confidentiality obligations.

All third parties with whom pjok64 shares personal data are required to process that data only for the specific purpose for which it was shared, and to maintain appropriate technical and organisational security measures.

pjok64 uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the platform. Cookies are small text files placed on your device when you visit pjok64.app. They serve the following purposes:

• Strictly Necessary Cookies: Required for the pjok64 platform to function. These include session authentication tokens that keep you logged in during your pjok64 session and security cookies that protect your account from cross-site request forgery. These cookies cannot be disabled without impairing the operation of the platform.
• Functional Cookies: Store your preferences such as language settings, responsible gaming limit configurations, and display preferences so that pjok64 remembers your choices between sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate pjok64, which games are most popular, and where technical errors occur. This data is used solely to improve platform performance and is not linked to individual player identities.
• Marketing Cookies: Used only where you have given explicit consent. These cookies help us understand the effectiveness of our promotional campaigns so we can deliver relevant bonus offers to players in Dhaka, Chittagong, Sylhet, and beyond.

You may manage cookie preferences through your device browser settings. Disabling strictly necessary cookies may prevent you from completing the pjok64 login process or accessing certain platform features.

pjok64 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your pjok64 account relationship, plus a minimum of five years following account closure, in order to comply with financial record-keeping requirements.
• Transaction Records: Financial records including deposit and withdrawal history are retained for a minimum of seven years from the date of each transaction, as required for audit and anti-money laundering compliance.
• KYC Documents: Identity documents submitted for verification are retained for a minimum of five years from the date of account closure or the date of the last verified transaction, whichever is later.
• Communication Records: Customer support correspondence is retained for two years from the date of the last interaction, unless the matter involves an unresolved dispute, in which case records are retained until the dispute is fully resolved.
• Marketing Data: Marketing preference records and consent logs are retained for the duration of the account relationship plus two years thereafter.

Upon expiry of the applicable retention period, pjok64 will securely delete or anonymise your personal data, unless further retention is required by a specific legal obligation.

pjok64 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our key security measures include:

• 256-Bit SSL Encryption: All data in transit between your device and pjok64 is encrypted using TLS with a 256-bit key, the same standard used by major financial institutions.
• Password Hashing: Account passwords are stored as salted cryptographic hashes. pjok64 never stores passwords in plain text and cannot retrieve your password — only reset it.
• Access Controls: Access to personal data within pjok64's internal systems is restricted on a strict need-to-know basis. Staff access is logged and regularly audited.
• Two-Factor Authentication: pjok64 supports OTP-based two-factor authentication for the pjok64 login process, providing an additional layer of protection for your account.
• Fraud Monitoring: Our platform operates continuous automated monitoring for suspicious login activity, unusual transaction patterns, and potential account takeover attempts.
• Data Minimisation: pjok64 applies data minimisation principles throughout our systems. We collect, store, and process only what is strictly necessary for each operational purpose.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your pjok64 account has been compromised, please contact our support team immediately at [email protected] so that we can take protective action, including temporarily locking your account.

As a player on pjok64, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and a description of your request. We will acknowledge all requests within five business days and endeavour to complete them within thirty calendar days.

• Right of Access: You may request a copy of the personal data pjok64 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. You may also update certain details directly within your account settings.
• Right to Erasure: You may request that pjok64 delete your personal data. We will honour this request to the extent permitted by law, noting that certain data must be retained to satisfy our legal and regulatory obligations (see Section 5).
• Right to Restriction: You may request that pjok64 restrict the processing of your personal data in certain circumstances, for example while a dispute is being investigated.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also unsubscribe from promotional communications by following the opt-out instructions included in any marketing message we send you.
• Right to Data Portability: You may request a machine-readable copy of the personal data you provided to pjok64 directly, for the purpose of transferring it to another service.

pjok64 will not charge a fee for processing privacy rights requests unless the request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline to act on the request, explaining our reasons.

pjok64 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When a material change is made, we will notify registered players via the contact details associated with their account and will update the effective date at the top of this Policy.

Your continued use of pjok64 following notification of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept any revision, you must cease using pjok64 and request closure of your account.

Data Controller Contact: For all privacy-related enquiries, requests, or complaints, please contact the pjok64 data team at [email protected]. Please include "Privacy" in the subject line of your message so that it is directed to the appropriate team member. Our support team operates 24/7 in Bangladesh Standard Time (BST, UTC+6).

For general questions about the pjok64 platform, account access, bonuses, or gameplay, please visit our FAQ page or consult our Terms & Conditions.